This article appears on the Residential Systems Magazine Blog and was first published by Jeremy Glowacki on April 25th, 2012 It’s great when a new product release excites a manufacturer’s dealer base. Things can get weird, however, when that manufacturer has to inform interested dealers that a certain product wasn’t meant for them. It doesn’t happen often, but ihiji experienced that exact scenario recently when it launched a new private

Press Release – For Immediate Distribution ihiji Network Management as-a-Service Platform Created for  IT Professionals Now in Private Beta ihiji’s cloud-based Remote Monitoring and Management solution lowers a company’s capital and operating expenditures, increases productivity, and improves profit margins by minimizing equipment and network outages.    Austin, TX – April 19, 2012 – ihiji announces today that the company is in private beta with a next generation platform for Network

By: Holly Keller of CEDIA According to CEDIA’s 2011 Benchmarking Survey, 68% of CEDIA member electronic systems contractors are offering recurring revenue services. Of those, only 38% are offering service contracts. What’s more, service and recurring revenue make up a combined total of just 4% of ESCs’ average gross revenue. Recurring monthly revenue has the potential to create built-in value for your company, and service contract offerings can differentiate your

This article appears in the April 2012 issue of Residential Systems Magazine and was written by Michael Maniscalco is ihiji co-founder and vice president of technical operations. He is also the instructor for the CEDIA University course, Service Contracts with Teeth: How to Create and Sell Service Contracts to Build Your Business. In my experience teaching system integrators how to structure and realize the benefits of service contracts for CEDIA

This article appears in the April 2012 issue of Residential Systems Magazine and was written by Michael Maniscalco is ihiji co-founder and vice president of technical operations. He is also the instructor for the CEDIA University course, Service Contracts with Teeth: How to Create and Sell Service Contracts to Build Your Business. In my experience teaching system integrators how to structure and realize the benefits of service contracts for CEDIA

Improve the collective knowledge of the industry by educating yourself This article recently appeared in Custom Retailer Magazine in April 2012 and was written by Michael Maniscalco, VP of Technology for ihiji. One can’t help but notice the growth of network-connected systems influencing our industry. A popular example is the Nest Thermostat. While it is an innovative new product that many consider to be a DIY solution, it is also

This article recently appeared in HomeToys eMagazine in April 2012.   Break fix is perhaps the worst service model a custom installer can employ. An inexpensive pro-active monitoring system can be an installer’s best friend. ihiji, a company based in Austin, TX produces a product, named “invision”, which could easily be described as a custom installer’s best friend. ihiji invision, which launched in 2009, is a cloud-based remote monitoring and

Cloud-Based Remote Monitoring and Support Solution for Power Conditioning Products Enhances AV Systems’ Performance, Protects Equipment, and Conserves Energy Austin, TX – April 3, 2012 – ihiji announces today that APC by Schneider Electric, a global leader in integrated critical power and cooling services, has begun shipping the ihiji invision INV-APP-500 network appliance as part of a reseller agreement that was formed last year. Furthermore, APC’s lineup of IP-enabled power