It’s that time of year again for Ihiji to visit Orlando, Florida for the Prosource 2016 exhibition.  We’ll be talking with integrators on how our products can fit into their overall support picture. Ihiji Invision and Ihiji ServiceManager, will help to develop a support services business and improve operations. You can find us at booth 3519 next to our friends over at D-Tools. We are excited to showcase the remote

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Feb 2016

ISE 2016 Wrap-Up

ISE Proved Successful for Ihiji Team Ihiji has just returned from Amsterdam and ISE 2016. It was a great show for us; we enjoyed the environment, meeting new integrators and professionals in the industry, and showcasing our award winning products: Ihiji Invision and Ihiji ServiceManager. We even took home the first ever Top New Technology Award (TNT) to be presented at ISE, something that we are extremely proud of. Since

RMR and Other Business Practices For Your Integration Business A continuing topic and concern for technology integrators is how to create a stream of recurring monthly revenue for their businesses, also known as RMR. Remote technology services are exactly the kind of service that clients will pay for. It is simple, you provide 24x7x365 monitoring and troubleshooting for potential issues like IP device failure and network problems, and the client

Last week, Ihiji had the pleasure of sponsoring a meeting of the Austin Web Python User Group (AWPUG) at the Capital Factory office in downtown Austin. Our dev and management team have represented at a number of these over the years and it has been a great source of some pretty talented…well, talent. Seeing that we hire only the best of the best, it has been a great place for

Ihiji ServiceManager Wins TNT Award at ISE for Remote Managed Services ISE proved to be a stellar exhibition for Team Ihiji, and we are proud and excited to announce that our brand new SaaS tool, Ihiji ServiceManager, was awarded the first ever Top New Technology Award or TNT given out at ISE this week. The judging criteria for the award included technological innovation, benefits to the integrator and benefits to the

The Use of IoT Devices is Increasing A Forbes article by Louis Columbus highlights some statistics are going to significantly changing the manufacturing business. The article highlights that the majority of manufacturers have not only implemented or plan to implement Internet of Things (IoT) devices, but plan to use an increased amount of these devices. This majority of manufacturers also believe that the increased implementation of IoT devices will improve product

  A recent report put together by Parks Associates called “The Evolution of Tech Support: Global Trends and Outlooks” is worth a look. It is a pay report (and we don’t get a piece ;-)), but it may be worth your while if you are interested in how your clients will be more willing to pay for the right RMR services as it relates to the health and optimization of their

The construction for a new complex for a new apartment complex, Aspen Heights Apartments, has taken place right next to the downtown Austin office of Ihiji. The 22-story complex, announced in April of 2014, will consist of luxury residential apartments, and will include amenities such as a rooftop pool, gym and a dog park. The project was designed by Rhode Partners, who have worked on other projects in Austin as

Just a couple of days separate our team from the chilly Amsterdam weather and the 2016 Integrated Systems Europe show (ISE). We will be discussing how we can bring integrators what they need to develop their own Service Operations Center (SOC), giving them the tools to remotely operate all aspects of their support services business (sales, marketing, billing, delivery, production documentation and more). You can find us in the Control4