Full article written by Evan Marty of Ihiji was originally published in Residential Systems Magazine in April 2017 This system sucks!” Those were the actual words that came from the other room when my wife was trying to watch a show that she had recorded. As integrators, we often subject our families to all kinds of experimental setups, demo gear, or incomplete installs. In my case, at that current time, I had nothing

Our goal at Ihiji is to provide services, solutions, and knowledge to help dealers create customers for life. How do you create a customer for life? We began the journey of learning what this took when we ran our integration company in South Florida. More importantly, over the past 7 years of running Ihiji, we have learned the secrets that makes an integration business thrive through stronger customer service and

Full article written by Ihiji’s Michael Maniscalco was originally published in Technology Integrator Magazine in March 2017 Duct tape will fix a leaky pipe, but when you call a plumber do they just wrap up the pipe and go on their way? You could have done that yourself. You call a professional for a permanent fix. Likewise, performing a simple reboot fixes your technology customer’s problem in the moment. But it’s really

Originally Published in CE Pro Magazine in February 2017 and written by Michael Maniscalco of Ihiji “Food, water, shelter, Wi-Fi. They’re basic human rights. When the Internet goes down, that’s when $%#@ gets dark.”  That is a quote from a great commercial by Wi-Fi startup Luma. It stars the actor, Internet celebrity, and meme hero formerly known as the “Most Interesting Man in the World.” Take a minute and watch

Full article written by Ihiji’s Michael Maniscalco was originally published in Technology Integrator Magazine in February 2017 Tips to help home technology professionals find the RSM that’s right for their business. Consumers today demand a seamless technology experience, where all their smart home devices and network systems work as they should when they should. A Remote Systems Management (RSM) platform can help home technology professionals deliver that level of service–while saving money

Original article published in Residential Systems Magazine in February 2017 and written by Michael Maniscalco of Ihij CES 2017 was packed with new networking options. Manufacturers large and small showcased mesh networks. New networks were touted to be more secure. Tech startups, traditional networking companies, and old-guard antivirus software developers shared the latest in network and security innovations. With all the options available today, it’s more difficult than ever to

Ihiji was launched in 2009 and since that time the company, solutions and business models have evolved quite a bit. This quick article is designed to clarify many questions you and your team might have about Ihiji Invision. So let’s hit the reset button and debunk some common myths about Ihiji! Myth #1: Ihiji is expensive When we started Ihiji in 2009, the solution was indeed expensive at $3,450 per

Speaking to some of our more successful and ambitious dealers recently, we started to pick up on some common themes. Here are eight CRAZY reasons these dealers install Ihiji Invision for Every Single Client and finding amazing success. As an Ihiji Invision dealer, you can can now deploy unlimited Ihiji Invision appliances to ALL of your clients at no extra cost with your company’s Invision license, making it the most

What is the true cost of Truck Rolls? You probably don’t want to know. The Technology Service Industry Association estimates the cost of a standard truck roll to be $1,000 or more each time. Additionally, according to a CE Pro survey, most dealers have 6 site visits or more per month (~40% of dealers have more than 10 site visits per month). This means that most dealers spend about $6,000

Having dealers experience that “AHA” moment is so crucial when trying to adopt a managed services business model. In the world of remote support the technology behind Ihiji Invision makes it a standout product on its own. Dealers recognize the worth of remote support, but are discovering its value for a variety of unique reasons. These accompanying “AHA” moments help highlight our dealers overwhelming dependence and love of Ihiji Invision