Gulf Coast AV joins the Race for RMR, focuses on expanding its service department with help from Ihiji ServiceManager “Everybody likes a competition,” says Walt Reardon, president and founder of Biloxi, MS, based Gulf Coast Audio Video LLC. Reardon says the Race for RMR (Revenue, Margaritas and Retirement), sponsored by Ihiji, has helped kick start his efforts to sign more customers onto Gulf Coast AV’s service plan, which has been

Integrator saves money on service calls and generates sustainable RMR, demonstrating that systems benefit from service-based networking monitoring and management through Ihiji Invision “Sometimes a service call doesn’t mean rolling a truck—it means jumping on a plane,” says Ron Wanless, President and founder of Technology Design Associates, a northwest home technology integration firm based in Bend, Oregon, with four locations in Oregon and Washington state. Technology Design Associates serves customers

For years, the interest in service contracts has been very high but the success rate is much lower than one would hope.  There are a number of challenges dealers face when putting a service plan into action – time, distractions, no process, lack of marketing – the list goes on.  The good news is that there is a recipe that offers the best chance for success with selling service plans,

Speaking to some of our more successful and ambitious dealers recently, we started to pick up on some common themes. Here are eight CRAZY reasons these dealers install Ihiji Invision for Every Single Client and finding amazing success. As an Ihiji Invision dealer, you can can now deploy unlimited Ihiji Invision appliances to ALL of your clients at no extra cost with your company’s Invision license, making it the most

Ihiji launched the Race For Revenue, Margaritas and Retirement (RMR) at CEDIA Expo 2016 with a goal to generate $1M in RMR for CEDIA technology professionals.  Whether you have an established recurring revenue stream or are just getting into the RMR game, here are three reasons why you should sign up for The Race For RMR (Recurring Monthly Revenue) right now! Free Ihiji ServiceManager Lite subscription. That’s right – free

Get a mouth full of the highly awarded “Best Brisket in the World” and a pocket full of recurring monthly revenue while you’re at it! They say everything’s bigger in Texas and our love for barbecue is no exception. Dry-rubbed, locally-raised brisket; wood-smoked, fall-of-the-bone beef and pork ribs; crisp, spicy, juicy sausage; and smoky, peppery, moist turkey…I’m getting the meat sweats as I write this. The pickles are dill, the onions

“Think Big” was the theme at CEDIA Expo 2016 and we did just that!   CEDIA Expo 2016 was the year of remote technology management.  We led the creation of this category as an independent, brand-agnostic monitoring platform when we launched at CEDIA Expo 2009.  As former integrators, we pay close attention to our roots and continue to innovate to make you more successful.  With a focus on what matters (RMR

June 14th and 16th marks the Florida Technology and Business Summit held in both Ft. Lauderdale and Orlando. This free show for professional integrators brings together integrators and leaders in the technology industry for two days of exhibition and education. Ihiji is proud to announce that we will be doing both. At the Florida shows, we will be talking about our new Ihiji ServiceManager SaaS tool that helps integrators more

Making RMR on Video Surveillance Services The International Security Conference & Exposition, or ISC West, was recently held in Vegas. The show featured over 1000 exhibitors covering all aspects of the digital security industry, ISC West proved to be bigger than ever. But the size of the show wasn’t the only thing that caught our attention. It’s the new way that some business and security integrators in video surveillance are managing

Are You Treating Your Support Technicians Like Accountants? Centralize product and service warranty data using Ihiji ServiceManager, instead. QuickBooks is a valuable tool for small-to-mid-size business accounting, and many integrators use this best-in-class software for purchase orders, invoicing, accounts payable/accounts receivable, payroll and more. That “more,” however, is where many integration firms run into problems. QuickBooks is great accounting software – but it is not customized for the AV industry