Hint – it’s not what you think … I’ve been personally involved with recurring revenue around the smart home for more than a decade, and over that time have continued to learn not only what makes dealers successful, but where they consistently struggle. Believe it or not, the biggest hurdle is actually not the hardest to conquer — you simply need to get out of your own way! Granted, there

Our goal at Ihiji is to provide services, solutions, and knowledge to help dealers create customers for life. How do you create a customer for life? We began the journey of learning what this took when we ran our integration company in South Florida. More importantly, over the past 7 years of running Ihiji, we have learned the secrets that makes an integration business thrive through stronger customer service and

Gulf Coast AV joins the Race for RMR, focuses on expanding its service department with help from Ihiji ServiceManager “Everybody likes a competition,” says Walt Reardon, president and founder of Biloxi, MS, based Gulf Coast Audio Video LLC. Reardon says the Race for RMR (Revenue, Margaritas and Retirement), sponsored by Ihiji, has helped kick start his efforts to sign more customers onto Gulf Coast AV’s service plan, which has been

Integrator saves money on service calls and generates sustainable RMR, demonstrating that systems benefit from service-based networking monitoring and management through Ihiji Invision “Sometimes a service call doesn’t mean rolling a truck—it means jumping on a plane,” says Ron Wanless, President and founder of Technology Design Associates, a northwest home technology integration firm based in Bend, Oregon, with four locations in Oregon and Washington state. Technology Design Associates serves customers

For years, the interest in service contracts has been very high but the success rate is much lower than one would hope.  There are a number of challenges dealers face when putting a service plan into action – time, distractions, no process, lack of marketing – the list goes on.  The good news is that there is a recipe that offers the best chance for success with selling service plans,

Speaking to some of our more successful and ambitious dealers recently, we started to pick up on some common themes. Here are eight CRAZY reasons these dealers install Ihiji Invision for Every Single Client and finding amazing success. As an Ihiji Invision dealer, you can can now deploy unlimited Ihiji Invision appliances to ALL of your clients at no extra cost with your company’s Invision license, making it the most

Ihiji launched the Race For Revenue, Margaritas and Retirement (RMR) at CEDIA Expo 2016 with a goal to generate $1M in RMR for CEDIA technology professionals.  Whether you have an established recurring revenue stream or are just getting into the RMR game, here are three reasons why you should sign up for The Race For RMR (Recurring Monthly Revenue) right now! Free Ihiji ServiceManager Lite subscription. That’s right – free

Get a mouth full of the highly awarded “Best Brisket in the World” and a pocket full of recurring monthly revenue while you’re at it! They say everything’s bigger in Texas and our love for barbecue is no exception. Dry-rubbed, locally-raised brisket; wood-smoked, fall-of-the-bone beef and pork ribs; crisp, spicy, juicy sausage; and smoky, peppery, moist turkey…I’m getting the meat sweats as I write this. The pickles are dill, the onions

“Think Big” was the theme at CEDIA Expo 2016 and we did just that!   CEDIA Expo 2016 was the year of remote technology management.  We led the creation of this category as an independent, brand-agnostic monitoring platform when we launched at CEDIA Expo 2009.  As former integrators, we pay close attention to our roots and continue to innovate to make you more successful.  With a focus on what matters (RMR

June 14th and 16th marks the Florida Technology and Business Summit held in both Ft. Lauderdale and Orlando. This free show for professional integrators brings together integrators and leaders in the technology industry for two days of exhibition and education. Ihiji is proud to announce that we will be doing both. At the Florida shows, we will be talking about our new Ihiji ServiceManager SaaS tool that helps integrators more