As an Ihiji VIP, Russound Makes it Easy for Customers to Identify and Solve Potential Issues Before They Hatch, Without Putting a Truck on the Road

AUSTIN, TX, USA – JULY 18, 2017 — Ihiji, the leading provider of remote technology solutions for integrators since 2009, is pleased to announce that Russound has officially joined the Ihiji Vendor Insights Program (VIP). A leading manufacturer of innovative products that sound great, are easy to install and simple to use, and that offer great value, Russound’s participation in the Ihiji VIP enables dealers to get rich remote monitoring information from Russound’s devices. In addition, Russound dealers using Ihiji Invision will not only find better visibility into device health but will also find easier integrations, robust documentation and knowledgeable support.

“Ihiji’s VIP program is one of the smartest and most cost-effective ways to give our dealers the monitoring information they need to keep their clients’ systems running at peak efficiency,” said Charlie Porritt, CEO, Russound. “The combination of up-to-the minute data analytics and Ihiji’s commitment to customer service make it a boon to our customers’ day-to-day operations.”

As an Ihiji VIP, Russound will also get a better understanding of how their devices are performing and being used in the field through Ihiji’s data analytics solutions. VIP partners also have access to the only industry remote monitoring standard provided by Ihiji as well as the ability to get deeper insights through the Ihiji Device Visibility Protocol (DVP).

“We are pleased to announce Russound as our latest VIP partner,” states Evan Marty of Ihiji. “Russound is helping lead its products into the future through data insights and analytics that will benefit their company, customers, and dealers.”

Dealers are actively seeking to specify and install products equipped with remote monitoring capabilities. By offering an Ihiji Invision monitored product, VIP partners stay competitive and in high demand. This partnership also provides VIP partners and Ihiji dealers better product support and education in the form of documentation, training, and sales materials.

By joining Ihiji’s VIP program, Russound is giving its dealers the gift of a highly efficient tool for remote management that, in turn, allows installers to respond faster to potential issues before they escalate, and with fewer trucks on the road.

The Ihiji VIP and DVP are designed specifically for original equipment manufacturers who are looking for ways to expand on the intelligence of their products to benefit their organization, dealers, and customers. Ihiji is excited to provide these valuable insights to these businesses.

Those interested in learning more about the Ihiji VIP, DVP or the undeniable power of remote systems management can visit www.ihiji.com, call +1.512.538.0520 or e-mail info@ihiji.com.

For interviews, editorial appointments, or media tours during events, please contact Katye (McGregor) Bennett of KMB Communications, Inc. by phoning +1.425.328.8640 or emailing Katye@kmbcomm.com.

Tweet This! Ihiji adds @RussoundAudio as latest VIP. Enabling deeper insights w/in Ihiji’s RSM platform #AVTweeps #LiveInstall https://www.ihiji.com/ihiji-russound-team-give-dealers-minute-remote-monitoring-management-capabilities

About Russound
Since 1967, innovation, quality and reliability have been the pillars of the Russound® product tradition. Located in Newmarket, N.H., USA, Russound offers the products and expertise customers need to enjoy multiroom audio and video systems in the home. With nearly 50 years’ experience, Russound continues to cater to installation professionals and their customers by pairing powerful systems using the latest technologies with intuitive controls to give customer’s high-performance, easy-to-use solutions. For more information, visit www.russound.com.

About Ihiji

Ihjii (eye-hee-jee) provides cloud-based SaaS solutions that empower systems integrators and technology professionals to cost-effectively deliver remote network management services to their clients. These solutions not only allow for efficient management of the network and devices that make up the Internet of Things (IoT) inside the modern home and office, they also enable resellers to create a recurring revenue stream for their business by reducing or eliminating unnecessary site visits. In fact, resellers utilizing Ihiji SaaS solutions benefit from improved network performance and uptime, along with fewer service and support concerns. An award-winning global SaaS solutions provider, Ihiji is based in Austin, Texas and is privately held. To learn more, visit www.ihiji.com and follow Ihiji on Twitter. If it has an IP… Ihiji.

All products, product names, trademarks and registrations mentioned herein are the property of their respective owners, all rights reserved.

Media Contact

Katye (McGregor) Bennett | KMB Communications, Inc.  

(425) 328-8640 | katye@kmbcomm.com| www.kmbcomm.com

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