Ihiji takes home the gold in CE Pro Quest for Quality Awards in completely new category
Austin, TX (April 10, 2017) — Ihiji, the leading provider of remote technology solutions for integrators since 2009, has been recognized for outstanding achievement for its Recurring Monthly Revenue Support program, receiving a 2017 CE Pro Quest for Quality Gold Award.
The category of support for Recurring Monthly Revenue programs was introduced just this year, in response to and in recognition of the increasing importance of remote service and recurring monthly revenue for home technology professionals and custom electronics dealers and integrators.
As an industry leader in remote monitoring and support, and an outspoken advocate and educator when it comes to recurring monthly revenue, Ihiji was a logical choice for the Quest for Quality Gold Award, which was determined based on dealer nominations and votes.
Race to Revenue, Margaritas, and Retirement Exemplifies Commitment to RMR
At the heart of RMR education and advocacy efforts for Ihiji sits the Race to Revenue, Margaritas, and Retirement (RMR), a dealer incentive program introduced at last year’s CEDIA that rewards dealers monthly for the revenue generated through Ihiji ServiceManager and culminates at CEDIA 2017 with two grand prize winners who will earn an all-inclusive resort package for two worth $5,000.
“For nearly 10 years we have helped the industry adopt and embrace recurring monthly revenue and to offer beneficial RMR services to their customers. Our Race to RMR program indicates, and this award win confirms, that the industry recognizes the value and is finding ways to create sustainable RMR. We couldn’t be happier to see the RMR category gaining momentum and becoming an important part of integrators’ lives,” says Michael Maniscalco, Ihiji Vice President of Product, in response to CE Pro’s announcement of the Quest for Quality winners.
New Product Pricing and Mobile App Support Commitment to RMR
New in 2016, Ihiji introduced a new pricing model for Ihiji Invision users, making it easier and even more profitable for dealers to scale up their remote monitoring and management services. In addition, the company launched the new Ihiji Invision Lite license, which brings remote monitoring to any project, regardless of the size, scope or budget.
Using the Ihiji APP-750 network appliance andIhiji Invision Lite an integrator can monitor ISP uptime and speeds, and enable remote reboots of IP-based Power Distribution Units (PDU), Uninterrupted Power Supplies (UPS), and Managed Power over Ethernet (PoE) at every jobsite with no additional increase in their monthly Ihiji Invision subscription price.
This helps dealers consolidate remote management apps so they can manage technician access from within a single solution, and provide a higher level of service to every customer, regardless of the size of the project or the customer’s warranty status. Dealers can take advantage of this new level of service by deploying Ihiji Invision to all job sites, especially new projects, warranty jobs, problematic installations, and distant locations. If a job shows continual issues under the Invision Lite subscription, the dealer can upgrade to a Standard subscription and obtain more detailed information for troubleshooting without having to roll a truck.
In addition, the updated Ihiji Invision Mobile App for iOS and Android works with Ihiji Invision Standard and Invision Lite subscriptions, offering streamlined power management functionality for Power Distribution Units (PDU), Uninterrupted Power Supplies (UPS), and Managed Power over Ethernet (PoE) switches. Additionally, new features such as device and site status have been added to the app, putting the power of the Ihiji Invision platform in the palm of the technician’s hand to increase efficiency and improve service for customers.
An Affordable and Comprehensive Remote Systems Management Solution
In addition to new lower pricing and hundreds of new Ihiji Invision product integrations, with even more to come throughout 2017, Ihiji continues to uniquely deliver an affordable and comprehensive, profit-driving Remote Systems Management (RSM) solution for integrators. The company’s award-winning platform ensures deep visibility and prompt resolution of network-related deviations. When coupled with Ihiji’s powerful network performance monitoring, remote access capabilities, remote power cycling and broad device support, dealers have an invaluable toolset that will positively affect their business. To read recent dealer successes stories and to see how integrators are utilizing Ihiji to implement a service-based business model and to enhance their bottom line, visit http://www.ihiji.com/blog/.
For interviews, editorial appointments, or media tours during events, please contact Katye (McGregor) Bennett of KMB Communications, Inc. by phoning (425) 328-8640 or emailing Katye@kmbcomm.com.
Ihjii (eye-hee-jee) provides cloud-based SaaS solutions that empower systems integrators and technology professionals to cost-effectively deliver remote network management services to their clients. These solutions not only allow for efficient management of the network and devices that make up the Internet of Things (IoT) inside the modern home and office, they also enable resellers to create a recurring revenue stream for their business by reducing or eliminating unnecessary site visits. In fact, resellers utilizing Ihiji SaaS solutions benefit from improved network performance and uptime, along with fewer service and support concerns. An award-winning global SaaS solutions provider, Ihiji is based in Austin, Texas and is privately held. To learn more, visit www.ihiji.com and follow Ihiji on Twitter. If it has an IP… Ihiji.
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