The main features and benefits of the invision solution include:

• Robust Monitoring Capabilities – See the details that matter most
• Detailed Control System & Legacy Monitoring – Visibility you’ve always needed
• Cloud Based Power Control – Support capabilities you’ve never had
• Simplified Configuration – Intuitive user interface saves time and money
• Powerful Reporting – Historical reporting provides invaluable information

Click on the links above, continue reading below or check out our videos section for more information on ihiji invision’s powerful features.

Devices that need immediate action

Powerful Monitoring Tool

Single Point of Configuration and Monitoring

invision is hosted on ihiji’s cloud based web servers which allows a dealer to log into one interface for all configuration, monitoring, and reporting. Dealers can save time by creating company wide contacts, notifications, and reports that will be available to all of their client sites through a single management interface. This also creates a secure means of accessing monitoring data as it eliminates the need to log into a client’s network directly.

Full System Monitoring

invision can monitor most information that is supplied by a manufacturer’s device. The system is IP-based and therefore hardware based on networking technology is easily monitored and ihiji has developed custom modules for legacy systems (RS-232) to easily pass data between the control system and the ihiji server. Examples of common pieces of information monitored include availability, temperature, bulb-life, hard drive errors, and ink levels.

Dashboard View

invision’s dashboard gives dealers a real-time global view of the status of their client’s systems. The product easily identifies troubled operations and gives reassurance that all systems are performing optimally. This view is designed to be always running on an LCD in a dealer’s showroom, enabling them to easily sell the benefits of a monitoring system and service agreement. The status is automatically refreshed and any critical problems or warnings are automatically brought to the top of the screen.

System Tree View

Utilizing the system tree view you can easily determine the root cause of a problem and see the other devices that are affected by the outage. This view also shows the parental relationships of the device and how your notifications will flow in the event of a problem.

Real-Time Alerts

In addition to problems being shown on the web interface, a dealer will receive notifications of any deviations by email or SMS messages. These alerts can be configured to notify different members of your staff depending on the device type, severity of the problem, or time of day.

Control System Device Details

Detailed Control System and Legacy Device Monitoring

Visibility Beyond IP Devices (RS-232, Cresnet, Axlink & Zigbee Monitoring)

How cool would it be to use a control processor as a crystal ball into the future? Unfortunately, that just is not practical, however, using a Crestron, AMX or Control4 processor ihiji has the ability to look beyond the IP network into the status of devices connected to that processor. This includes full detail on that device’s health and status, so if you want to see the bulb life of a RS-232 projector, the temperature of a Cresnet amplifier or the battery life of a Zigbee Thermostat, invision can show you. You can also see the status of all Zigbee nodes and the health of the Zigbee network – saving time in troubleshooting these issues.

Processor Health

invision can also notify you when a processor is having trouble. Maybe the memory on that processor is simply running a little high following the addition of a new touchpanel to the system, wouldn’t it be great to see this information before the customer complains about the slow performance? With invision common problems like this can be quickly identified and resolved with little thought or interaction from a programmer.

Drag and Drop Outlet Assignment

Cloud Based Power Control

Simple Remote Outlet Control and Power Monitoring

invision gives dealers the ability to remotely reboot individual outlets or outlet banks with a single click of a button from within the invision cloud web interface. ihiji’s solution brings this capability to most IP based PDU, UPS or surge protector from the leading manufacturers in the industry. Dealers can also gain valuable information on the quality of the in-home power by monitoring voltage as well as having the ability to see current draw, battery life and battery age. Power management is configured through simple drag and drop outlet management system so that when the time comes to reboot a device there is no need to consult documentation on which power device and outlet the piece of equipment is plugged into.

Software Reboots

Additionally, the invision solution can currently perform soft reboots without a power unit on control systems processors from AMX, Control and Crestron. This allows dealers to easily address problems such as memory leaks or hung processes with a click of a button.

Simplified Configuration

Simple and Quick Configuration

Easy Configuration of Devices

The company has dedicated a tremendous amount of effort into creating a simplified user-interface; once the system has been set up (in the web application) the dealer receives notifications of any deviations by email or SMS. The dealer can also log into the web interface and view real-time status, see alert history, schedule system downtime, attach comments, and provide remote support.

Powerful Flexibility

The system was also designed to service the most basic of users through power users. This includes the ability to configure service escalations, site-specific contacts, notification time periods based on your business hours and your level of service contract with each client.

Generate detailed reports

Helpful and Robust Reporting

Help identify trends and problem equipment

The ihiji remote monitoring appliance reports any data from the end users equipment to the central management and monitoring backend server. The web interface allows the dealer to monitor this data, configure notification parameters, and run historical reports. The reports can help dealers identify trends or problems with specific equipment across a single or multiple installations. A dealer can also analyze data to help determine time of day or intermittent problems.

Analyze uptime statistics and system performance

Using reporting a dealer can identify trends that allow them to fine tune system settings in order to improve performance. Using client reports you can demonstrate the improvement in system uptime and availability before and after monitoring was used as well as show the improvements that were made by identifying common problems. This is a powerful way to semi-annually demonstrating the benefits to a client.