How to Use Remote AV Support to Reduce Your Warranty Exposure Don’t lose your shirt on warranties “Free” is a dangerous word, especially for business owners with ever-shrinking profit margins. But it’s often a fact of life for technology integrators who provide service-after-the-sale. As an example, standard warranties state that the installed equipment and materials will be free of defects and that the equipment will perform as it is expected to

US Digital Services Live from Austin, President Obama interviewed by Evan Smith, CEO / Editor in Chief of The Texas Tribune, during the Keynote at SXSW Interactive. Discussing the convergence of technology into the government, Obama even addressed the healthcare website dropping when it launched. Turns out that going down as it did actually prompted the creation of a SWAT team of tech professionals from around the country to come in and fix

Ihiji releases Major Update and New Hardware Integrations If you have been on the fence with setting up remote technology management service plans for your clients built on Ihiji Invision, this might be the nudge you have been waiting for. Team Ihiji is proud to announce the release of a major new update to Ihiji Invision. This update provides new features for our clients, addresses some appliance issues in the

March in Austin, more specifically Spring Break in Austin, brings about an extremely interesting, fun and sometimes wild event that captures the attention of the entire city. From March 11-20, music, film, and technology come together for one massive, internationally renowned event: SXSW (pronounced “South by Southwest” or “South by” for those who aren’t familiar). Celebrating 30 years, this multi-week event spans three areas of SXSW including Interactive, Music and