June 14th and 16th marks the Florida Technology and Business Summit held in both Ft. Lauderdale and Orlando. This free show for professional integrators brings together integrators and leaders in the technology industry for two days of exhibition and education. Ihiji is proud to announce that we will be doing both. At the Florida shows, we will be talking about our new Ihiji ServiceManager SaaS tool that helps integrators more

Making RMR on Video Surveillance Services The International Security Conference & Exposition, or ISC West, was recently held in Vegas. The show featured over 1000 exhibitors covering all aspects of the digital security industry, ISC West proved to be bigger than ever. But the size of the show wasn’t the only thing that caught our attention. It’s the new way that some business and security integrators in video surveillance are managing

Are You Treating Your Support Technicians Like Accountants? Centralize product and service warranty data using Ihiji ServiceManager, instead. QuickBooks is a valuable tool for small-to-mid-size business accounting, and many integrators use this best-in-class software for purchase orders, invoicing, accounts payable/accounts receivable, payroll and more. That “more,” however, is where many integration firms run into problems. QuickBooks is great accounting software – but it is not customized for the AV industry

Are Free Warranties Killing Your Profitability? Service is a numbers game. Here’s how to win. If you’re a home technology professional, offering your customers a free warranty following a complex installation is the right thing to do. Manufacturers offer varying coverage levels of warranties from 90 days up to a lifetime. And then integrators provide a warranty of some kind, which typically ranges from 90 days to 12 months and

  Change your business and enjoy success In the current economy, a reluctance to change can seem fairly standard. But change that involves strategically rethinking and restructuring business is done to benefit both the business and its clients can greatly improve the whole business. That includes revenue, margin, reputation, and client satisfaction. This was exactly the case for Park Security Systems and we wanted to share that story with our