New York-based Cyber Technologies streamlines trouble ticket tracking, simplifies billing, and enhances customer service using Ihiji Invision and ServiceManager. “We’ve been using Ihiji Invision to monitor and manage systems remotely for a couple of years, now, and I wish we had started it sooner.” – Kevin Hourihan Cyber Technologies, a Hopewell Junction, NY, systems integration firm serving businesses and consumers in the New York Tri-state area, is no stranger to recurring

Full article written by Ihiji’s Michael Maniscalco was originally published in Technology Integrator Magazine in March 2017 Duct tape will fix a leaky pipe, but when you call a plumber do they just wrap up the pipe and go on their way? You could have done that yourself. You call a professional for a permanent fix. Likewise, performing a simple reboot fixes your technology customer’s problem in the moment. But it’s really

Originally Published in CE Pro Magazine in February 2017 and written by Michael Maniscalco of Ihiji “Food, water, shelter, Wi-Fi. They’re basic human rights. When the Internet goes down, that’s when $%#@ gets dark.”  That is a quote from a great commercial by Wi-Fi startup Luma. It stars the actor, Internet celebrity, and meme hero formerly known as the “Most Interesting Man in the World.” Take a minute and watch