Ihiji Client Care Program is a Finalist in the CEDIA 2013 Manufacturers’ Excellence Awards for Best New Product Category
Winning products and companies to be announced on Friday, September 27 at CEDIA Expo 2013
AUSTIN, TX – September 18, 2013 — ihiji, creator of the award winning invision remote monitoring and management solution, announces today that the Company’s new Client Care Plan is a Finalist in The Custom Electronic Design & Installation Association (CEDIA) Manufacturers’ Excellence Awards for Best New Product. CEDIA’s Electronic Lifestyles® Awards recognizes the top projects, products, and individuals in the residential electronic systems industry. The competition honors innovation, creativity, and technical skill, and helps illustrate the many ways technology enhances the home.
A package of templates which provide dealers a complete roadmap for the successful creation and sale of service contracts, the ihiji Client Care Program is a turnkey guide complete with step-by-step instructions, pricing calculators, customer facing collateral, sales training and more. This highly valuable program allows dealers to quickly and effortlessly offer service contracts or annual preventative maintenance programs to their clients.
Essentially a proactive, preventative maintenance agreement, the Client Care Plan results in higher customer satisfaction, more reliable systems and a much sought-after recurring revenue stream. By utilizing the ihiji package, a dealer will have all the necessary components to offer annual maintenance agreements that require very little time or internal resources to be dedicated to the project. This immediately delivers a host of complementary services and a predictable stream of recurring revenue to the dealer’s business.
ihiji’s Client Care Plan is the result of many years of dealer feedback and discussions accompanied by months of one-on-one work with dozens of dealers. While its value is estimated at over $30,000, the kit will be free to all ihiji direct dealers and sold to others for only $5,000. CEDIA members can get additional information by registering to attend CEDIA Education course ESCR094 “Why Client Care Plans (Service Contracts) Are Important for Recurring Revenue” during CEDIA EXPO 2013.
The ihiji Client Care Plan joins 31 other products that were honored as Finalists in the Best New Product category and two products for the Sustainable Lifestyle Product Innovation category. The winners will be announced at a press conference on Friday, September 27 at 9:00 a.m. at CEDIA EXPO 2013. In addition, winners will be recognized at the annual Electronic Lifestyles® Awards Celebration on Saturday, September 28.
Those interested in learning more about ihiji’s new Client Care Program are encouraged to visit ihiji at CEDIA EXPO in Denver, CO September 26-28, 2013 in booth #3459 for a demonstration. More information can be obtained by calling (512) 538-0520, visiting www.ihiji.com, or by writing to email@example.com.
About the CEDIA Manufacturers’ Excellence Awards
The CEDIA Manufacturers’ Excellence Awards are sponsored by Technology Integrator Magazine. The organization’s CEDIA EXPO 2013 will be held Sept. 25 – 28 at the Colorado Convention Center in Denver. Registration is now open at www.cedia.net/expo and attendees who register before September 23 will receive 20 percent off their registration fees. Tickets for CEDIA’s Electronic Lifestyles® Awards Celebration, which will also recognize the award-winning work of CEDIA member volunteers and electronic systems integrators, may be purchased through the registration process for CEDIA EXPO or onsite.
CEDIA is an international trade association of companies that specialize in designing and installing electronic systems for the home. The association was founded in September 1989 and has more than 3,500 member companies worldwide. CEDIA members are established and insured businesses with bona fide qualifications and experience in this specialized field. For more information on CEDIA, visit the association’s website at www.cedia.net.
ihiji is the only zero-maintenance, cloud-based, remote network management solution for IT professionals and technology integrators. The award-winning ihiji invision solution is easy to set up, uses a low-cost, palm-sized appliance as the only onsite hardware, and gives service providers a centralized, web-based dashboard with visibility into multiple client networks at once. Subsequently, ihiji’s customers become more proactive and efficient, eliminating up to 50% of service calls while simultaneously increasing recurring revenue and protecting profits. A global solutions provider, the privately held company is based in Austin, Texas. To learn more, visit www.ihiji.com or follow ihiji on twitter @ihiji.
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