Audio Visual, Automation and Security Integrators

It was another great conference at the ISE 2015 in Amsterdam where audio visual, automation and security integrators came together to learn about the latest in technology. We set up the ihiji (eye-hee-jee) booth along with Control4 and it was a great opportunity to speak directly with installers and integrators on how they manage their customer sites across the Atlantic. Having so many different companies together under a single roof always makes for some interesting experiences. Keeping up with the fast-paced evolution in the automation environment and seeing the evolution of the Internet of Things was a common thread for all our conversations. As more and more network enabled devices start coming online inside of people’s homes and small businesses, we expect this conversation thread to move even more into the mainstream

Supporting the Audio Visual and Automation Network

Discussing maintenance and support we noticed that integration companies are facing the same challenges over there as we see here in the States, including:

  • LAN Latency
  • Packet loss affecting audio visual device performance
  • The need to track the performance of the ISP
  • Ever increasing complexity of residential and light commercial networks
  • Remote monitoring of client’s home networks for potential issues
  • Developing and selling to clients a proactive network maintenance program
  • Remote reboots

We have also seen an increase in the number of companies looking for a better way to attain recurring monthly revenue to residential and commercial customers alike, allowing technology integration companies to take better care of their customers and gain some additional profit. These are all important issues which can present a challenge to even the most technically savvy installers.

Enter ihiji Remote Monitoring

The prevalence of these kinds of problems are exactly why the founders of ihiji, who are former audio visual integrators themselves, created our solutions in the first place. Since 2009, ihiji Invision has been the best way for integrators and installers to deliver remote monitoring and support which has been proven to reduce the need to roll a support van out to a client’s site to deal with critical issues.

As ihiji continues to lead the way in the device agnostic remote monitoring of audio visual, automation and security networks we are spreading the word.

While at the show, we also sent our press team to meet with editors and writers from leading publications throughout Europe, including System Integration Asia, inAVate, AV Magazine, InsideCI, Sistemi Integrati, CEPro and SCN. By in large, the editorial community embraces what ihiji is doing and is eager to cover more of what’s being done in the field.

Stay tuned as we continue to create some amazing things for the industry.

Stuart Rench at Ihiji Booth

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