Technology integrators and IT professionals immediately benefit from the new remote access features

AUSTIN, TX and DENVER, CO (CEDIA Expo booth #3459) – September 25, 2013 – ihiji, a global leader in remote network management, today announced the release of a new feature enhancement called ConnectNinja. Available now, ConnectNinja allows authorized network technicians simple and secure remote access
to troubleshoot and configure their client’s devices and networks through the ihiji invision web portal. ihiji invision, a cloud-based remote network management system, simplifies the work of IT Professionals and technology integrators worldwide. Utilizing an intuitive central dashboard, ihiji invision users can detect, diagnose and resolve network issues, saving the time and cost of troubleshooting or rolling a truck.

With ihiji ConnectNinja, users can now resolve more complex issues by accessing devices through the invision portal without the need for VPNs or unsecure port forwards. Tunneling connections into the device through ihiji’s servers, ConnectNinja passes securely through firewalls, connecting users directly to the LAN devices. The ConnectNinja functionality extends ihiji’s already powerful NetNinja Suite, which collectively serves to remotely resolve issues with networks and devices. Its counterparts include the PowerNinja, which remotely reboots IP power units; SwitchNinja, which remotely power cycles PoE ports; and StealthNinja, which provides direct soft-reboots of devices.

“We’ve done the heavy-lifting by forming a secure connection from the appliance back to our server, so communications are encrypted and secure,” said ihiji CEO Stuart Rench. “With the addition of the ConnectNinja, ihiji invision is an even more valuable asset for IT Professionals and technology integrators focusing on efficient and proactive customer service. The secure remote access feature cuts both time and money spent on troubleshooting or deploying technicians, fully complementing invision’s remote network monitoring functionality.

ConnectNinja makes its debut at the 2013 CEDIA Expo where it will be launched and included as a part of the ihiji invision solution for no additional cost. ihiji’s zero-maintenance cloud-based architecture means that the feature will be available with no additional patches or upgrades needed by the dealer.

Interested parties are encouraged to visit ihiji in booth #3459 at CEDIA Expo 2013, write to info@ihiji.com or call (512) 538-0520. More information can also be found at www.ihiji.com.

About Ihiji

ihiji is the only zero maintenance cloud-based remote network management solution for IT Professionals and technology integrators. The award-winning ihiji invision solution is easy to set up, uses low-cost a palm-sized appliance as the only onsite hardware, and gives service providers a centralized web-based dashboard with visibility into multiple client networks at once. ihiji’s customers become more efficient and proactive, eliminate up to 50% of service calls, and become more valuable to their clients, while increasing recurring revenue and protecting profits. A global solution provider, the privately held company is based in Austin, Texas. To learn more, visit www.ihiji.com or on twitter @ihiji.


Ihiji Media Contact:

Katye (McGregor) Bennett
KMB Communications
O. (406) 446.1283
C. (425) 328.8640
E. Katye@KMBComm.com
T. @katyemcgregor

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