Some integrators report struggling to adapt a recurring revenue model to their businesses, yet new products designed for just this that are both consumer and dealer friendly have been popping up as the industry looks to new business models to adapt to the changing market.
The Client Care Plan issued by cloud-based system monitoring and service provider ihiji is one such product, as is the Home Awareness and Energy Management System from enerG.
The ihiji invision system remotely detects, diagnoses, and resolves issues with any connected devices on a network. The Client Care Plan offered with invision is an annual preventative maintenance service contract that include remote monitoring and management, as well as regular firmware upgrades, annual 25-point system inspections, and other ongoing maintenance. The inivision system was designed specifically for integrators to implement on projects of any size and scope; ihiji offers the IT Managed Services program for commercial projects.
“The Client Care Plan is the result of hundreds of conversations and hours spent with integrators around the world and is made up of over 85 pages of resources, providing everything an integrator needs to sell service contracts,” said Michael Maniscalco, ihiji co-founder and VP of technology.
The enerG Home Awareness and Energy Management System is based on Z-Wave technology to control, customize, and automate all connected devices in the home. Homeowners use the enerGhome.com portal and/or Android and iOS apps to adjust thermostats and view video, select and view multiple locations, and receive system notifications.
Monitoring energy consumption per device– in both watts and dollars–is a major aspect of the enerG system. The homeowner can set energy goals and adjust their usage and habits to improve their energy footprints. A geo-fencing feature allows users to define rules or adjust settings when designated individuals leave or approach the home.
Article Published By Lindsey Adler of Residential Systems on December 18,2013
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